Privacy.
In plain language.

Who handles your information?

DayBright Sales & Distribution (Pty) Ltd, Mogobe Office Park, Gaborone Ext. 2, Khwai Road, Plot 688, Gaborone, Botswana. Contact info@daybright.africa with privacy questions.

Information you provide

If you call or email us, you may provide your name, contact details, product interests and information about a purchase, warranty or payment account. We use the information needed to respond, arrange a purchase, assist with service, resolve an account query and meet applicable obligations.

Only send information needed for your enquiry. Do not send passwords, banking PINs or one-time codes.

Smartphone payment plans & Trustonic

When arranging a payment plan, DayBright needs your Botswana ID details and information demonstrating that your income is sufficient for the agreed payments. We do not require a credit history or payslip. Our team will explain what information is needed and how to provide it. This website has no ID-upload form.

Financed smartphones are managed through Trustonic. Relevant account, payment-status and device-identification information may be processed by DayBright, Trustonic and the service providers involved in operating the payment-management service. This supports payment administration and device locking or unlocking under your agreement. Ask DayBright for the device-management and privacy information applying to your agreement before signing.

Website technology

This website has no customer registration, online payment form, advertising trackers or analytics scripts. It does not set cookies or use browser storage. Its images, fonts and scripts do not require third-party content services.

The hosting provider may process normal technical logs, such as IP addresses, requested pages and request times, for site delivery, security and maintenance. Calling and email links open your device’s phone or email application.

Who may receive information?

Relevant DayBright staff and service providers may process information needed to handle your enquiry, communications, account or product service. We may share relevant product information with a service partner when required to resolve a support request, or disclose information where required by law.

Keeping information

Information is kept as needed for the enquiry, sale, account, warranty, record-keeping and applicable legal obligations. Contact us if you want to ask about access, correction or deletion of information concerning you. Requests are handled subject to applicable law and necessary record-keeping obligations.

Questions or changes

Email info@daybright.africa or call +267 74 699 391. This notice may be updated when our website or information-handling practices change.